We follow a reliable refund policy to let our customers feel privileged about their association with us. Please read the guidelines governing the refund policy.
Ebounti charges and collects in advance for use of its platform. All services rendered are non- refundable. Once a customer selects a subscription plan and provides billing information, Ebounti will calculate a pro-rated amount with the first payment due on signing.
All subscriptions monthly and yearly renew automatically on their due renewal date according to date of purchase until officially cancelled in writing. Customers may cancel anytime by emailing a notice to firstname.lastname@example.org or call us at 011 742-863-3191.
Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the customer is responsible for payments of all such taxes, levies, or duties.
Customers have the ability to upgrade or downgrade their subscription plan any time. For any kind of upgrade or downgrade in subscription, customer has to write to email@example.com or call us at 011 742-863-3191.
The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.
With regards to downgrades on a subscription, Ebounti does not issue refunds or credits for partial months of service.
Ebounti reserves the right to refuse/cancel a subscription to any of the services bought from ebounti.com.
These above policies apply to all the services listed on Ebounti unless otherwise noted in the corresponding program materials.